In the age of digitalization, social media plays an essential role in the marketing of the products or services. This implies that social media platforms are storehouses of data that can be used to analyse and evaluate market trends and customer sentiments. Ingenious e-Brain analyses this data and supports its customers by providing insights that help in increasing revenues, reducing customer service costs, getting feedback on products and services, and improving public opinion of a product or business division.
At Ingenious E-Brain, social media intelligence team combines its expertise in social media analysis with insights and data derived from market research to produce broad market awareness. Our social experts hold industry expertise and serve insight social media solutions which allow companies to gain deep consumer insights. Social media analytics intelligence offers insights into market perception, which can be used to devise efficient strategies for offline and online campaigns.